Telesales Operations Supervisor
payjoy· Marketing
About this role
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
This position is responsible for owning and managing the day-to-day operations of the Telesales channel for Personal Finance (PF), across both inbound and outbound streams. The Telesales Operations Supervisor ensures the channel consistently delivers against SLAs, maintains healthy acquisition costs, and drives sales conversion rates. The role has full ownership of operations, procedures, BPO management, CAC, and sales conversion rate performance.
Frequently Asked Questions
Is the salary disclosed for the Telesales Operations Supervisor position at payjoy?
The salary for this Telesales Operations Supervisor role at payjoy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Telesales Operations Supervisor position at payjoy located?
This Telesales Operations Supervisor role at payjoy is based in Mexico City, CDMX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Telesales Operations Supervisor role at payjoy full-time or part-time?
This is listed as a Full Time position. It is posted as a Telesales Operations Supervisor role in the Marketing department at payjoy.
Which team or department does the Telesales Operations Supervisor at payjoy belong to?
This Telesales Operations Supervisor position is part of the Marketing department at payjoy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Telesales Operations Supervisor position at payjoy?
Click the "Apply Now" button on this page. You will be redirected to payjoy's official application portal hosted on lever where you can submit your application directly.
When was the Telesales Operations Supervisor job at payjoy posted?
This Telesales Operations Supervisor position at payjoy was posted on May 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Telesales Operations Supervisor
payjoy
You'll be redirected to payjoy's official application page on Lever.