Host Support Advocate

PadSplit is a pioneering real estate platform operating in the shared housing industry, committed to providing affordable housing accommodations for low-income earners. We are dedicated to helping solve the affordable housing crisis while leveraging housing as a vehicle for financial empowerment for our members. Our principles are Care, Show it, Prove it, and we’ve been proving it through our actions since 2018. We are on a mission to change the world – one room at a time.  Join us! Learn more about PadSplit here The Role We Need:   PadSplit is hiring a Host Support Advocate to serve as a critical problem-solver and trusted partner to our hosts as the business scales. This role exists to navigate complex, often ambiguous situations that require thoughtful investigation, sound judgment, and balanced decision-making to ensure fair, accurate, and empathetic outcomes for all parties involved.     The Person We Are Looking For:   We are looking for a resilient, analytical, and empathetic professional who excels in client-facing environments that require strong listening skills and critical thinking. The ideal candidate brings experience from Customer Success, Client Services, Project Management, or a similar field and is comfortable operating as both a problem solver and mediator in emotionally charged or unclear situations.