D365 CE Functional Consultant

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.   Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner. About the CE Practice at MCA  The CE Practice at MCA sits at the forefront of the firm’s innovation and growth strategy. We help organizations reimagine how they connect with customers by combining business transformation, modern cloud platforms, and AI-driven capabilities. Leveraging the Microsoft ecosystem — including Dynamics 365, Power Platform, and emerging AI technologies — our team designs customer engagement solutions that drive better experiences and stronger commercial outcomes. We are a collaborative, fast-growing team passionate about innovation, human-centered design, and building the next generation of customer engagement.    Title Dynamics 365 CE (CRM) Consultant   Location Virtual, home based office with travel up to 30%   Description    The Dynamics 365 Customer CRM Consultant supports the implementation and configuration of Microsoft Dynamics 365 solutions that help organizations transform how they engage customers across sales, service, and the broader customer lifecycle.    This role works closely with Solution Architects, Functional Leads, and delivery teams to translate business requirements into practical system configurations within the Dynamics 365 and Power Platform ecosystem. The Functional Consultant plays a hands-on role in configuring applications, supporting solution design, and ensuring the platform supports scalable business processes.    We are looking for driven, high-performing individuals who demonstrate strong problem-solving abilities, curiosity, and a desire to grow within a consulting environment. Candidates should be eager to deepen their expertise in the Microsoft ecosystem while contributing meaningfully to enterprise transformation programs.    In addition to supporting client engagements, the Functional Consultant contributes to the continued growth of the Customer Engagement (CE) practice by building technical expertise, supporting internal knowledge sharing, and helping develop reusable solution assets.