Customer Operations Specialist
octoenergy· Operations - variable
About this role
What we do. Electric Car Leasing
Why we do it. Greener. Fairer. Future.
The Role, in a nutshell...
We are looking for a Customer Operations Specialist who is passionate about delivering exceptional, high-quality service. You are the primary point of contact for our drivers, guide them through their leasing journey, from the point they order the car to when it is returned, and everything in between, acting as their expert guide through the transition to zero-carbon driving.
At Octopus Electric Vehicles, our service happens on the front lines, primarily over the phone. We need someone who can turn a complex logistics update into a reassuring conversation and a potential complaint into a 5 star Trustpilot review. You will manage the driver’s journey from the moment we place their order, ensuring they feel supported every step of the way.
This is a hybrid role - 2 days in office per week minimum, in either London or Brighton
Frequently Asked Questions
Is the salary disclosed for the Customer Operations Specialist position at octoenergy?
The salary for this Customer Operations Specialist role at octoenergy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Operations Specialist position at octoenergy located?
This Customer Operations Specialist role at octoenergy is based in London (GB). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Operations Specialist role at octoenergy full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Operations Specialist role in the Operations - variable department at octoenergy.
Which team or department does the Customer Operations Specialist at octoenergy belong to?
This Customer Operations Specialist position is part of the Operations - variable department at octoenergy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Operations Specialist position at octoenergy?
Click the "Apply Now" button on this page. You will be redirected to octoenergy's official application portal hosted on lever where you can submit your application directly.
When was the Customer Operations Specialist job at octoenergy posted?
This Customer Operations Specialist position at octoenergy was posted on Jan 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Operations Specialist
octoenergy
You'll be redirected to octoenergy's official application page on Lever.