Customer Operations Specialist
octoenergy· Operations
About this role
About Octopus Electroverse
We’re making electric vehicle ownership as smart and as simple as possible by building the giant, virtual charging platform of the future.
In just four years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more.
But it’s just the start: we’re busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers.
Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging.
About the role
We’re looking for a Customer Specialist to join our operations team and delight our customers as we grow Electroverse. You’ll speak to our customers over email and online chat, and get stuck in with operational processes.
This is a full-time role based in our Wellington office, with the flexibility to work from home up to 2 days per week. Standard hours are 37.5 hours, Monday to Friday.
Frequently Asked Questions
Is the salary disclosed for the Customer Operations Specialist position at octoenergy?
The salary for this Customer Operations Specialist role at octoenergy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Operations Specialist position at octoenergy located?
This Customer Operations Specialist role at octoenergy is based in Wellington (NZ). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Operations Specialist role at octoenergy full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Operations Specialist role in the Operations department at octoenergy.
Which team or department does the Customer Operations Specialist at octoenergy belong to?
This Customer Operations Specialist position is part of the Operations department at octoenergy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Operations Specialist position at octoenergy?
Click the "Apply Now" button on this page. You will be redirected to octoenergy's official application portal hosted on lever where you can submit your application directly.
When was the Customer Operations Specialist job at octoenergy posted?
This Customer Operations Specialist position at octoenergy was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Operations Specialist
octoenergy
You'll be redirected to octoenergy's official application page on Lever.