Director, Customer Success

safetyculture-2· Customer Success
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📍 Sydney

About this role

Why join us? We’re a global tech company,  just not the kind you’re picturing. Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.” People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast . The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.  This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

Frequently Asked Questions

Is the salary disclosed for the Director, Customer Success position at safetyculture-2?
The salary for this Director, Customer Success role at safetyculture-2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director, Customer Success position at safetyculture-2 located?
This Director, Customer Success role at safetyculture-2 is based in Sydney. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Director, Customer Success at safetyculture-2 belong to?
This Director, Customer Success position is part of the Customer Success department at safetyculture-2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director, Customer Success position at safetyculture-2?
Click the "Apply Now" button on this page. You will be redirected to safetyculture-2's official application portal hosted on lever where you can submit your application directly.
When was the Director, Customer Success job at safetyculture-2 posted?
This Director, Customer Success position at safetyculture-2 was posted on May 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Director, Customer Success
safetyculture-2
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