Customer Experience (CX) Manager
rise· Business Process Management
About this role
RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we maintain a benchmark for reliability and installation speed. Our culture is built on transparency and ownership, where team members are encouraged to exceed expectations and advance the country’s digital landscape together.
The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, working closely with department heads to convert qualitative feedback into high-impact Service Improvement Plans (SIPs) that reduce friction and drive business performance.
This role is for a future opportunity.
Frequently Asked Questions
Is the salary disclosed for the Customer Experience (CX) Manager position at rise?
The salary for this Customer Experience (CX) Manager role at rise is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Experience (CX) Manager position at rise located?
This Customer Experience (CX) Manager role at rise is based in Makati City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience (CX) Manager role at rise full-time or part-time?
This is listed as a Full Time Employee position. It is posted as a Customer Experience (CX) Manager role in the Business Process Management department at rise.
Which team or department does the Customer Experience (CX) Manager at rise belong to?
This Customer Experience (CX) Manager position is part of the Business Process Management department at rise. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Experience (CX) Manager position at rise?
Click the "Apply Now" button on this page. You will be redirected to rise's official application portal hosted on lever where you can submit your application directly.
When was the Customer Experience (CX) Manager job at rise posted?
This Customer Experience (CX) Manager position at rise was posted on Feb 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Experience (CX) Manager
rise
You'll be redirected to rise's official application page on Lever.