Customs Brokerage Supervisor
scoperecruiting· Logistics & Warehousing
About this role
CUSTOMS BROKERAGE SUPERVISOR
About the Organization
We are a logistics and trade solutions company with a team of over 300 specialists dedicated to fulfilling customer supply chain needs. Our focus includes customs brokerage, domestic and international transportation, trade compliance, education, and consulting.
Our business practices are guided daily by three core values: ENRICH purposefully, CARE personally, and DELIVER professionally. We are an employee-centric organization that prioritizes our people and our customers. This commitment has earned us the "Great Place To Work" certification for the past eleven years.
Essential Duties & Responsibilities
Supervise, train, and coach Entry-Writing/CHB staff.
Assign accounts and distribute workload across the team.
Measure performance of staff and address any emerging issues.
Support local branch Import Transportation teams with brokerage requirements.
Troubleshoot freight issues with US Customs and other government agencies.
Enhance department performance in collaboration with the Customs Brokerage Manager.
Complete Entry work and audit files for accuracy as needed.
Oversee billing processes and monitor dwell time for all files.
Improve procedures and streamline the Entry department workflow.
On-board new clients according to sales or client-specific SOPs.
Verify accuracy of US Customs information on all documentation.
Execute projects and provide support as assigned by management.
Desired Skills & Experience
Accreditation: Certified Customs Specialist (CCS) required; Licensed Customs Broker preferred.
Experience: Minimum of 5 years working with US Customs and other government agencies.
Regulatory Knowledge: Thorough understanding of US Customs rules and regulations.
Leadership: Prior experience in personnel supervision and/or training.
Employee Characteristics
Self-motivated and capable of effective prioritization.
Highly organized with the ability to multi-task and maintain attention to detail.
Problem-solver capable of resolving issues across all aspects of the position.
Adaptable to changing work environments.
Objective leader who can effectively supervise a diverse team.
Frequently Asked Questions
Is the salary disclosed for the Customs Brokerage Supervisor position at scoperecruiting?
The salary for this Customs Brokerage Supervisor role at scoperecruiting is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customs Brokerage Supervisor position at scoperecruiting located?
This Customs Brokerage Supervisor role at scoperecruiting is based in Chicago, IL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customs Brokerage Supervisor at scoperecruiting belong to?
This Customs Brokerage Supervisor position is part of the Logistics & Warehousing department at scoperecruiting. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customs Brokerage Supervisor position at scoperecruiting?
Click the "Apply Now" button on this page. You will be redirected to scoperecruiting's official application portal hosted on lever where you can submit your application directly.
When was the Customs Brokerage Supervisor job at scoperecruiting posted?
This Customs Brokerage Supervisor position at scoperecruiting was posted on Feb 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Customs Brokerage Supervisor
scoperecruiting
You'll be redirected to scoperecruiting's official application page on Lever.