Support Specialist
restaurant365· Support
About this role
The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform through tickets, live chat, and other inbound channels. You will troubleshoot a mix of workflow, configuration, and data-related issues, guide customers through best practices, and partner with other teams to drive durable solutions. Depending on business needs, you may have a primary product focus, but the core expectations and success profile for this role are consistent across Support.
This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume SaaS support environment.
Frequently Asked Questions
Is the salary disclosed for the Support Specialist position at restaurant365?
The salary for this Support Specialist role at restaurant365 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Support Specialist position at restaurant365 located?
This Support Specialist role at restaurant365 is based in Mexico City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Support Specialist role at restaurant365 full-time or part-time?
This is listed as a Full Time position. It is posted as a Support Specialist role in the Support department at restaurant365.
Which team or department does the Support Specialist at restaurant365 belong to?
This Support Specialist position is part of the Support department at restaurant365. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Support Specialist position at restaurant365?
Click the "Apply Now" button on this page. You will be redirected to restaurant365's official application portal hosted on lever where you can submit your application directly.
When was the Support Specialist job at restaurant365 posted?
This Support Specialist position at restaurant365 was posted on May 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Support Specialist
restaurant365
You'll be redirected to restaurant365's official application page on Lever.