Customer Success Manager
quandri· CX
About this role
Who we are
Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We do this by delivering an AI operating system for North America’s best insurance agencies and brokerages.
About the Role:
The Customer Success Manager at Quandri is a high-impact, customer-facing role responsible for owning a portfolio of mid-market insurance brokerage accounts and driving measurable outcomes across adoption, retention, and revenue growth. This role is ideal for a customer success professional who thrives on building strong day-to-day relationships, driving product value, and operating with urgency in a fast-moving environment.
You will serve as the primary point of contact and trusted partner for your assigned customers, accountable for ensuring they fully realize the value of Quandri's AI-powered platform. This means going deep on their workflows, running engaging adoption and change management sessions, and proactively identifying risks and opportunities across your book of business. You'll partner closely with Sales, Support, Product, and Implementation teams to deliver a seamless customer experience and ensure Quandri becomes core to how your customers operate.
This role requires someone who is organized, commercially aware, passionate about customer outcomes, and who thrives in a fast-paced startup environment where we’re constantly pushing the boundaries on what we can do for our customers.
This is a hybrid role for candidates based in or willing to relocate to Vancouver, BC.
Frequently Asked Questions
Is the salary disclosed for the Customer Success Manager position at quandri?
The salary for this Customer Success Manager role at quandri is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Manager position at quandri located?
This Customer Success Manager role at quandri is based in Vancouver. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager role at quandri full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Success Manager role in the CX department at quandri.
Which team or department does the Customer Success Manager at quandri belong to?
This Customer Success Manager position is part of the CX department at quandri. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager position at quandri?
Click the "Apply Now" button on this page. You will be redirected to quandri's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Manager job at quandri posted?
This Customer Success Manager position at quandri was posted on Apr 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager
quandri
You'll be redirected to quandri's official application page on Lever.