Senior Customer Success Manager(ANZ)

sophos· Customer Success
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📍 AustraliaPermanent

About this role

Role Summary

As a Senior Customer Success Consultant for our MDR team, you are a critical part of our customers’ adoption of Sophos’ Managed Detection and Response (MDR) service. 

You will act as a point of contact, establishing relationships to facilitate efficient onboarding, implementation of MDR components, and real-time support and strategy. 

You will own the relationships with your customers, connecting with key business executives and security and IT stakeholders to develop an understanding of their strategic business needs and goals. Leveraging this customer knowledge and your expertise in Sophos’s products and services, you will support ongoing adoption and strategy to ensure your customers understand and maximise value from their investment in Sophos MDR.

Frequently Asked Questions

Is the salary disclosed for the Senior Customer Success Manager(ANZ) position at sophos?
The salary for this Senior Customer Success Manager(ANZ) role at sophos is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Customer Success Manager(ANZ) position at sophos located?
This Senior Customer Success Manager(ANZ) role at sophos is based in Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Customer Success Manager(ANZ) role at sophos full-time or part-time?
This is listed as a Permanent position. It is posted as a Senior Customer Success Manager(ANZ) role in the Customer Success department at sophos.
Which team or department does the Senior Customer Success Manager(ANZ) at sophos belong to?
This Senior Customer Success Manager(ANZ) position is part of the Customer Success department at sophos. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Customer Success Manager(ANZ) position at sophos?
Click the "Apply Now" button on this page. You will be redirected to sophos's official application portal hosted on lever where you can submit your application directly.
When was the Senior Customer Success Manager(ANZ) job at sophos posted?
This Senior Customer Success Manager(ANZ) position at sophos was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Customer Success Manager(ANZ)
sophos
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You'll be redirected to sophos's official application page on Lever.