Operations Supervisor
ridezum· St. Louis, MO
About this role
About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
We're seeking an experienced Operations Supervisor to support daily transportation operations at our St. Louis, MO location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
What Makes You Successful in This Role
You're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
Frequently Asked Questions
Is the salary disclosed for the Operations Supervisor position at ridezum?
The salary for this Operations Supervisor role at ridezum is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Supervisor position at ridezum located?
This Operations Supervisor role at ridezum is based in St. Louis, MO. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Supervisor role at ridezum full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Supervisor role in the St. Louis, MO department at ridezum.
Which team or department does the Operations Supervisor at ridezum belong to?
This Operations Supervisor position is part of the St. Louis, MO department at ridezum. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Supervisor position at ridezum?
Click the "Apply Now" button on this page. You will be redirected to ridezum's official application portal hosted on lever where you can submit your application directly.
When was the Operations Supervisor job at ridezum posted?
This Operations Supervisor position at ridezum was posted on Apr 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Supervisor
ridezum
You'll be redirected to ridezum's official application page on Lever.