Director, Care Management

Sana’s vision is simple yet bold: make healthcare easy.    All of us can agree healthcare is simply too hard in the US. And our members feel that pain day in and day out. We aim to create an experience that simply feels easy when you need to access our healthcare system. If you need something, you know where to go to get it with care that is a click (or as few clicks as possible!) away.What’s beautiful about a vision oriented toward “easy” is how it imparts a singular feeling. We instinctively know as humans when something is easy versus hard, even if we can’t explain why. We fight as a company to make an easy pathway available to all our members at every stage of their healthcare journey. If you feel passionate about delivering better healthcare to small businesses through a seamless care experience and affordable benefits, join us!   We're looking for a Director, Case Management and Health Plan Strategy to lead our case management function and the clinical cost containment strategies of our health plan, making sure the care our members receive is high-quality, low friction, and at an appropriate cost. This role is for a clinical leader who understands care from the inside out and wants to shape how a modern health plan works for Sana’s members. You'll bring your patient advocacy lens to the payer side, influencing how coverage policies, utilization decisions, case management, and network design translate into real outcomes for the people we serve.   Reporting to the VP of Operations, you'll be a key cross-functional partner to Claims, Underwriting and Actuarial, Network Development, Finance, Revenue, and Product & Engineering. While distinct from our Sana Care Team, you'll work closely with our Chief Medical Officer and virtual primary care team to make sure payer strategy and care delivery stay tightly aligned. If you care deeply about fixing what’s broken in U.S. healthcare and want real ownership over how a modern health plan actually works, come build with us.