Customer Success AI Architect
saviynt· Customer Success
About this role
Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.
This role operates at the center of the Customer Office, Enterprise Systems, Data, and Organizational Change. You will lead the architecture and evolution of Gainsight and related GTM platforms, building scalable processes, strong data foundations, intelligent automation, and measurable business impact. This position reports to the Director of Business Systems Operations.
We're seeking a highly technical, innovative, and forward-thinking CS AI Architect to lead the design and deployment of AI-driven capabilities across our CS tech stack. This is an individual contributor role responsible for embedding AI directly into Customer success workflows to enable smarter decision-making, automate manual processes, and improve execution across Customer Office teams. You'll act as both a builder and operator, translating a deep understanding of CS workflows into practical AI systems.
Frequently Asked Questions
Is the salary disclosed for the Customer Success AI Architect position at saviynt?
The salary for this Customer Success AI Architect role at saviynt is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Success AI Architect job at saviynt remote?
Yes, this Customer Success AI Architect position at saviynt is remote, with team members based in Remote US. You can work from home or anywhere in the supported regions.
Is the Customer Success AI Architect role at saviynt full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success AI Architect role in the Customer Success department at saviynt.
Which team or department does the Customer Success AI Architect at saviynt belong to?
This Customer Success AI Architect position is part of the Customer Success department at saviynt. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success AI Architect position at saviynt?
Click the "Apply Now" button on this page. You will be redirected to saviynt's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success AI Architect job at saviynt posted?
This Customer Success AI Architect position at saviynt was posted on May 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success AI Architect
saviynt
You'll be redirected to saviynt's official application page on Lever.