Senior Field Service Engineer

Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today’s innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, imaging, microbiology, and more, re-shaping how urgently needed pharmaceuticals are made, tested, and released for decades to come. The sky’s the limit. Careers at RMB are fast-moving, with the high growth you’d expect from a world leader in microbiology automation. Advancement at RMB affords an opportunity to achieve your personal goals and develop your passions, in an inclusive environment where every employee has the resources and opportunities to hone their skills. You’ll do more, learn more, and have the ability to make a profound impact on our business. The Sr. Field Service Engineer I is responsible for installing and maintaining Growth Direct systems to meet or exceed customer expectations.  This position requires advanced problem-solving skills, both technically and in handling customer situations.  The FSE is an experienced professional with well-developed communication skills who has a full understanding of industry practices and company policies. As a trusted resource, the FSE has earned the autonomy to make decisions on prioritization of field activities with little to no supervision or guidance.