Product Engineer, User Journey

About Project Healthy Minds Project Healthy Minds is a mental health nonprofit that runs like a tech startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That's why we're building the world’s first digital marketplace for finding mental health services that are right for you.  To do that, we work with some of the most inspiring and influential leaders in America - business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more - because we believe that the world's most complex challenges require interdisciplinary teams and solutions. We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate, hands-on, and dive into the important work with us. Learn more at projecthealthyminds.com and @projecthealthyminds on social. About The Role WHAT WE'RE LOOKING FOR The Product Engineer, User Journey owns the frontend experience and analytics implementation at PHM—shipping features that improve how users find and connect with mental health services, and measuring what actually works. This role combines hands-on engineering with a product-minded approach to understanding user behavior. This is a full-time, in-office position. WHAT YOU'LL DO • Own and evolve the frontend user experience across the PHM marketplace • Implement and maintain analytics instrumentation using Segment and GTM • Ship features end-to-end: from understanding the problem, to building the solution, to measuring impact • Partner with Product and Design to translate user insights into technical solutions • Use AI tools (e.g. Claude Code) to accelerate development and iteration • Identify opportunities for improvement based on user testing and passive analytics data • Contribute to the "logged in" experience as we expand authenticated features WHAT YOU'LL BRING • Production experience with TypeScript and Next.js • Familiarity with NestJS or similar Node.js backend frameworks • Fullstack capability with a frontend focus—you're comfortable across the stack but you care about what users see, experience, and feel • Experience with analytics tooling (Segment, Posthog, GTM) • Demonstrated adoption of AI-assisted development (Claude Code,, Cursor, etc.) • A product mindset: you ask "why are we building this?" before diving in • Desire to grow into a more strategic role with the right mentorship • A belief in our mission: connecting millions of Americans to mental health services that actually work for them WHY THIS IS A UNIQUE OPPORTUNITY • A world-class Board, Clinical Advisory Committee, supporters, and collaborators. We've assembled a truly best-in-class network across business, academia, and media. • A big, bold vision with backing. Multi-year track record of strong YoY growth, funded by philanthropy and earned revenue. • Startup mindset, social mission ethos. You'll work with a team from venture-backed startups, market-leading enterprises, and everything in between—united by the chance to drive massive positive impact. • Own the user experience end-to-end. You won't just write code—you'll shape what users see, measure whether it works, and grow into driving what gets built next. What We Offer • Competitive compensation • Competitive medical, dental, and vision benefits • Paid holidays and generous PTO  • Life insurance • Short-term and long-term disability • Spring Health mental healthcare • Commuter benefits • Perks at Work • Experience joining a dynamic start-up environment that is re-writing the playbook for social change in the mental health tech space • Benefits of joining a close-knit, highly-motivated team with mentorship opportunities from a world-class network of founding leaders, Advisors, and Board members • Learning & Development opportunities, including free MasterClass subscriptions • Opportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industries • And more (just ask!) The annual salary for this role is $155,000–$195,000, commensurate with experience and fit. EEO Guidelines: Project Healthy Minds is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Project Healthy Minds will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws. COVID Guidelines: The health and safety of our Project Healthy Minds community is the highest priority. As such, Project Healthy Minds is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law. Due to the high volume of applications received, only those selected for an interview will be contacted.