Customer Experience Associate
thuma· Customer Experience
About this role
The Thuma team is looking for a Customer Experience Associate to join our effective, lean, quickly growing team. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.
As a Customer Experience Associate, you'll deliver exceptional 6-star service to our customers, creating a luxurious and seamless experience. You'll remove obstacles, provide support, and make empowered decisions to "do the right thing." This role is perfect for a polished individual passionate about service, design, and bedroom furnishings.
Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. This role is flexible and can be based in San Francisco or remote. The schedule for this position is Saturday through Wednesday or Wednesday through Sunday.
In recognition of the personal and professional benefits that team members gain from time spent together in person, we organize a range of events throughout each year designed to bring our entire team together!
Frequently Asked Questions
What is the salary for the Customer Experience Associate role at thuma?
The listed salary for this Customer Experience Associate position at thuma is USD 20–28. This is an Full Time role.
Where is the Customer Experience Associate position at thuma located?
This Customer Experience Associate role at thuma is based in San Francisco, California. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience Associate role at thuma full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Experience Associate role in the Customer Experience department at thuma.
Which team or department does the Customer Experience Associate at thuma belong to?
This Customer Experience Associate position is part of the Customer Experience department at thuma. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Experience Associate position at thuma?
Click the "Apply Now" button on this page. You will be redirected to thuma's official application portal hosted on lever where you can submit your application directly.
When was the Customer Experience Associate job at thuma posted?
This Customer Experience Associate position at thuma was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Experience Associate
thuma · 💰 USD 20–28
You'll be redirected to thuma's official application page on Lever.