Manager, Customer Success Team
truv· Customer Success
About this role
About Truv
Truv is transforming the financial data industry through a secure, real-time API platform for payroll account access. Our technology modernizes income and employment verification, direct deposit switching, and other critical workflows—eliminating outdated processes and unlocking greater financial opportunity for consumers and businesses alike.
Backed by $30M from leading investors including Kleiner Perkins and NYCA, Truv is disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings deep expertise from companies such as Apple, Carta, Venmo, MX, and Okta, and we’re building the future of financial data access.
About the Role
Truv is seeking a Manager of Customer Success Team to lead and scale our Customer Success organization. In this highly visible role, you will oversee a team of Customer Success Managers and own the full customer lifecycle across mid-market and enterprise accounts—from implementation and go-live through adoption, renewals, and expansion.
This role requires a blend of technical depth, strategic relationship management, and operational rigor to drive customer outcomes and revenue growth in a fast-paced, high-growth environment.
You will play a critical role in shaping how Truv delivers long-term value to customers while building scalable post-sales systems and playbooks.
Frequently Asked Questions
What is the salary for the Manager, Customer Success Team role at truv?
The listed salary for this Manager, Customer Success Team position at truv is USD 120K–200K. This is a remote Remote role.
Is the Manager, Customer Success Team job at truv remote?
Yes, this Manager, Customer Success Team position at truv is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Is the Manager, Customer Success Team role at truv full-time or part-time?
This is listed as a Remote position. It is posted as a Manager, Customer Success Team role in the Customer Success department at truv.
Which team or department does the Manager, Customer Success Team at truv belong to?
This Manager, Customer Success Team position is part of the Customer Success department at truv. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Customer Success Team position at truv?
Click the "Apply Now" button on this page. You will be redirected to truv's official application portal hosted on lever where you can submit your application directly.
When was the Manager, Customer Success Team job at truv posted?
This Manager, Customer Success Team position at truv was posted on Jan 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Customer Success Team
truv · 💰 USD 120K–200K
You'll be redirected to truv's official application page on Lever.