NiCE Solution Architect - SandcastleCX Practice
ttecdigitalĀ· Presales Solutions Architecture
About this role
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
TTEC Digital is seeking a Pre-sales Solution Architect to join our SandcastleCX team.
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We currently have a need to hire an experienced Pre-sales/Solution Architect focused on
Nice CXone technologies. Your role is that of a technical subject matter expert supporting
pre and post sale proof of concept customer engagements featuring NiCE technologies in
combination with other customer experience platforms and technologies.
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The SandcastleCX program is designed to go beyond a demo or traditional sandbox. We
provide a dedicated and custom-built cloud environment enabling clients to explore CX
technologies like CCaaS, CRM, AI, Analytics, and proprietary IP. Customers can validate
integrations, workflows, and platform capabilities in a live, configurable environment. They
can also experience the solution in action before committing to full deployment with expert
guidance from a TTEC Digital expert Architect.
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Your knowledge and experience in NiCE CXone, Cognigy AI, WFM, Knowledge and Copilot,
Quality Management, Voice and Digital Channel capabilities, Analytics, Generative AI,
journey orchestration, Conversational AI, and Virtual Agent solutions space will be the key
for success. This is a hands-on, highly technical role for resources who have experience
and are skilled in both business and technical consulting. We offer a highly competitive
compensation package that includes a base salary and quarterly upside earning potential.
Frequently Asked Questions
Is the salary disclosed for the NiCE Solution Architect - SandcastleCX Practice position at ttecdigital?
The salary for this NiCE Solution Architect - SandcastleCX Practice role at ttecdigital is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the NiCE Solution Architect - SandcastleCX Practice position at ttecdigital located?
This NiCE Solution Architect - SandcastleCX Practice role at ttecdigital is based in Bogota. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the NiCE Solution Architect - SandcastleCX Practice role at ttecdigital full-time or part-time?
This is listed as a Full Time position. It is posted as a NiCE Solution Architect - SandcastleCX Practice role in the Presales Solutions Architecture department at ttecdigital.
Which team or department does the NiCE Solution Architect - SandcastleCX Practice at ttecdigital belong to?
This NiCE Solution Architect - SandcastleCX Practice position is part of the Presales Solutions Architecture department at ttecdigital. See the full job description for more information about the team structure and responsibilities.
How do I apply for the NiCE Solution Architect - SandcastleCX Practice position at ttecdigital?
Click the "Apply Now" button on this page. You will be redirected to ttecdigital's official application portal hosted on lever where you can submit your application directly.
When was the NiCE Solution Architect - SandcastleCX Practice job at ttecdigital posted?
This NiCE Solution Architect - SandcastleCX Practice position at ttecdigital was posted on Feb 20, 2026. Apply as soon as possible ā early applications are often reviewed first.
NiCE Solution Architect - SandcastleCX Practice
ttecdigital
You'll be redirected to ttecdigital's official application page on Lever.