Senior Consultant, Zoom Contact Center
ttecdigital· Delivery
About this role
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The Zoom Contact Center Senior Consultant is responsible for the overall development, testing and delivery of the Zoom Contact Center software platform. This is a fully remote, hands-on, highly technical role for resources skilled in both business and technical consulting experience. You will be tasked to implement the Zoom Contact Center software. Technical experience with various call center technologies including Zoom Contact Center, IVR/ACD, VoIP, Email, SMS, and Chat systems will be required. Key responsibilities include all tiers of the technology, including (but not limited to) design and development of our products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile or waterfall development processes.
Frequently Asked Questions
Is the salary disclosed for the Senior Consultant, Zoom Contact Center position at ttecdigital?
The salary for this Senior Consultant, Zoom Contact Center role at ttecdigital is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Consultant, Zoom Contact Center position at ttecdigital located?
This Senior Consultant, Zoom Contact Center role at ttecdigital is based in Bogota. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Consultant, Zoom Contact Center role at ttecdigital full-time or part-time?
This is listed as a Full Time position. It is posted as a Senior Consultant, Zoom Contact Center role in the Delivery department at ttecdigital.
Which team or department does the Senior Consultant, Zoom Contact Center at ttecdigital belong to?
This Senior Consultant, Zoom Contact Center position is part of the Delivery department at ttecdigital. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Consultant, Zoom Contact Center position at ttecdigital?
Click the "Apply Now" button on this page. You will be redirected to ttecdigital's official application portal hosted on lever where you can submit your application directly.
When was the Senior Consultant, Zoom Contact Center job at ttecdigital posted?
This Senior Consultant, Zoom Contact Center position at ttecdigital was posted on Feb 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Consultant, Zoom Contact Center
ttecdigital
You'll be redirected to ttecdigital's official application page on Lever.