Senior Genesys Engage Engineer
ttecdigital· Managed Services
About this role
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships to seamlessly integrate the Genesys platform, applications and components into complex, multi-platform environments, to produce predictable results that fuel the exceptional customer experience.
We are seeking a highly skilled and experienced Senior Genesys Engineer to join our team in Houston. The ideal candidate will have extensive knowledge and hands-on experience with the Genesys Engage Platform, including GVP, Genesys Routing, Genesys Realtime Reporting, Genesys Historical Reporting, IWD, Genesys Administrator, and Workforce Management (WFM). The role requires participation in an on-call rotation to ensure 24/7 support.
Frequently Asked Questions
Is the salary disclosed for the Senior Genesys Engage Engineer position at ttecdigital?
The salary for this Senior Genesys Engage Engineer role at ttecdigital is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Genesys Engage Engineer position at ttecdigital located?
This Senior Genesys Engage Engineer role at ttecdigital is based in Manila. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Genesys Engage Engineer role at ttecdigital full-time or part-time?
This is listed as a Full Time position. It is posted as a Senior Genesys Engage Engineer role in the Managed Services department at ttecdigital.
Which team or department does the Senior Genesys Engage Engineer at ttecdigital belong to?
This Senior Genesys Engage Engineer position is part of the Managed Services department at ttecdigital. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Genesys Engage Engineer position at ttecdigital?
Click the "Apply Now" button on this page. You will be redirected to ttecdigital's official application portal hosted on lever where you can submit your application directly.
When was the Senior Genesys Engage Engineer job at ttecdigital posted?
This Senior Genesys Engage Engineer position at ttecdigital was posted on Mar 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Genesys Engage Engineer
ttecdigital
You'll be redirected to ttecdigital's official application page on Lever.