Customer Success Manager

walkme· Customer Success
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📍 BerlinFull time

About this role

WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. This role is with SAP, supporting WalkMe. *Candidates must be fluent in both German and English*   We’re looking for a Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.   As a  Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.

Frequently Asked Questions

Is the salary disclosed for the Customer Success Manager position at walkme?
The salary for this Customer Success Manager role at walkme is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Manager position at walkme located?
This Customer Success Manager role at walkme is based in Berlin. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager role at walkme full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Success Manager role in the Customer Success department at walkme.
Which team or department does the Customer Success Manager at walkme belong to?
This Customer Success Manager position is part of the Customer Success department at walkme. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager position at walkme?
Click the "Apply Now" button on this page. You will be redirected to walkme's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Manager job at walkme posted?
This Customer Success Manager position at walkme was posted on Jan 8, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager
walkme
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