Payment Operations Manager

Why TrueML?   TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.   The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system. About This Role: As our Payment Operations Manager, you will be the strategic architect of our transactional infrastructure, leading the effort to ensure the seamless, secure, and optimized flow of all electronic payment transactions. Sitting at the critical intersection of finance, technology, compliance, and leadership, you will serve as the organizational expert responsible for the health, scalability, and risk mitigation of our payment ecosystem. Your impact will be direct and far-reaching—driving revenue integrity, championing regulatory adherence, and building a high-performing team to support our growing business scale.