Customer Experience Admin
windownation· Customer Experience
About this role
Window Nation is growing fast! Join a high energy team where your ideas and contributions will make a lasting impact on our future.
One Goal, One Passion – Growth is Everything at Window Nation
At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.
As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.
The Customer Experience Admin serves as the first point of contact and trusted liaison for Window Nation's customers, past and present. In this role, you'll connect directly with homeowners to ensure their questions and concerns are resolved quickly and professionally. In partnership with our Customer Excellence Team, you'll help deliver smooth, timely, and positive experiences at every touchpoint. This role calls for someone who is empathetic, detail-oriented, and genuinely passionate about providing exceptional service and communication.
This position will work out of our company headquarters in Fulton, MD. Candidates in Maple Lawn, Columbia, Scaggsville, Laurel, Clarksville, Silver Spring, College Park, Baltimore, Glen Burnie, Bowie, Odenton, Crofton, and surrounding areas are encouraged to apply!
Frequently Asked Questions
What is the salary for the Customer Experience Admin role at windownation?
The listed salary for this Customer Experience Admin position at windownation is USD 20–20. This is an Full time (Individual Contributor) role.
Where is the Customer Experience Admin position at windownation located?
This Customer Experience Admin role at windownation is based in Fulton, MD. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience Admin role at windownation full-time or part-time?
This is listed as a Full time (Individual Contributor) position. It is posted as a Customer Experience Admin role in the Customer Experience department at windownation.
Which team or department does the Customer Experience Admin at windownation belong to?
This Customer Experience Admin position is part of the Customer Experience department at windownation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Experience Admin position at windownation?
Click the "Apply Now" button on this page. You will be redirected to windownation's official application portal hosted on lever where you can submit your application directly.
When was the Customer Experience Admin job at windownation posted?
This Customer Experience Admin position at windownation was posted on Feb 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Experience Admin
windownation · 💰 USD 20–20
You'll be redirected to windownation's official application page on Lever.