Systems Integration Engineer

WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About the team The Systems Integration Engineers team within Trustly has the purpose of providing technical support to Merchants, covering those in the integration phase to those already in Production. This support is given through the analysis of cases coming from traders or from internal teams, escalating to other times when necessary. Not just limited to case support, the team also supports debugging support with Merchant and technical support in-house. Together with the entire Merchant Services team, it is a communication interface between merchants and Trustly's internal teams. The System Integration Engineer will work with the MTS team to deliver technical services externally for merchants and internally to other Trustly teams such as Merchant Operations, Risk, Integrations, Customer Success, and Product. This will include services such as investigation and resolution of live merchant technical inquiries and escalations, and developer technical support. The services will also include work on improving internal and external documentation, developing internal tools to support daily activities, along with providing product and feature release training for Merchant Services and other internal teams.