Service Desk Analyst - 1st Shift
corebts· Managed Services
About this role
The Service Desk Analyst I, SDA, will function as the first point of contact and first level support for our client’s end users, networks, and server issues. Troubleshooting software, hardware and operating system issues while creating detailed documentation of incidents are a key responsibility along with timely and professional communication with customer contacts. In addition, the SDA will serve as the first point of contact and first level suport for our client’s monitored/managed network and server infrastructure. This position requires that the analyst be able to dynamically multitask on complex, diverse issues, and work with customers in a fast-paced environment. The SDA is expected to adapt to and drive change and be resourceful and self-directed.
Shifts will be one of the following:
7:00 am CT to 4:00 pm CT, Wednesday - Sunday
7:00 am CT to 4:00 pm CT, Thursday - Monday
7:00 am CT to 4:00 pm CT, Friday - Tuesday
Frequently Asked Questions
What is the salary for the Service Desk Analyst - 1st Shift role at corebts?
The listed salary for this Service Desk Analyst - 1st Shift position at corebts is USD 21–23. This is a remote Full time role.
Is the Service Desk Analyst - 1st Shift job at corebts remote?
Yes, this Service Desk Analyst - 1st Shift position at corebts is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Is the Service Desk Analyst - 1st Shift role at corebts full-time or part-time?
This is listed as a Full time position. It is posted as a Service Desk Analyst - 1st Shift role in the Managed Services department at corebts.
Which team or department does the Service Desk Analyst - 1st Shift at corebts belong to?
This Service Desk Analyst - 1st Shift position is part of the Managed Services department at corebts. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Desk Analyst - 1st Shift position at corebts?
Click the "Apply Now" button on this page. You will be redirected to corebts's official application portal hosted on lever where you can submit your application directly.
When was the Service Desk Analyst - 1st Shift job at corebts posted?
This Service Desk Analyst - 1st Shift position at corebts was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Desk Analyst - 1st Shift
corebts · 💰 USD 21–23
You'll be redirected to corebts's official application page on Lever.