Manager - Service Delivery (SaaS- Application Services)
modeln· Application Services
About this role
Service Delivery Manager, Application Services, is responsible for end-to-end delivery ownership, operational governance, client satisfaction and continuous improvement for the assigned application portfolio. This role ensures stable, predictable, and value-driven application services in a fast-paced, client-facing environment by driving effective service management, stakeholder engagement, SLA governance, continuous improvement, and risk mitigation. The SDM will work closely with Account Leadership, delivery teams, support teams, and customer stakeholders to manage service performance, risks, escalations, cost, scope, and improvement initiatives.
Key focus areas include:
End-to-end application Service Operations
Service governance, SLA/KPI adherence, and client satisfaction
ITSM process ownership and major incident management
Team leadership, performance management, and capability development
Continuous improvement, cost control, and risk management
Frequently Asked Questions
Is the salary disclosed for the Manager - Service Delivery (SaaS- Application Services) position at modeln?
The salary for this Manager - Service Delivery (SaaS- Application Services) role at modeln is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager - Service Delivery (SaaS- Application Services) position at modeln located?
This Manager - Service Delivery (SaaS- Application Services) role at modeln is based in Hyderabad India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager - Service Delivery (SaaS- Application Services) role at modeln full-time or part-time?
This is listed as a Regular Full Time position. It is posted as a Manager - Service Delivery (SaaS- Application Services) role in the Application Services department at modeln.
Which team or department does the Manager - Service Delivery (SaaS- Application Services) at modeln belong to?
This Manager - Service Delivery (SaaS- Application Services) position is part of the Application Services department at modeln. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager - Service Delivery (SaaS- Application Services) position at modeln?
Click the "Apply Now" button on this page. You will be redirected to modeln's official application portal hosted on lever where you can submit your application directly.
When was the Manager - Service Delivery (SaaS- Application Services) job at modeln posted?
This Manager - Service Delivery (SaaS- Application Services) position at modeln was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager - Service Delivery (SaaS- Application Services)
modeln
You'll be redirected to modeln's official application page on Lever.