Customer Success Team Lead
promenade· Customer Success
About this role
Who we are looking for...
Promenade, (formerly BloomNation) is scaling rapidly and seeking a Customer Service Team Lead. We are seeking a dynamic and experienced Customer Service Team Lead to oversee our team of 8 offshore representatives. As a Customer Service Team Lead, you will play a pivotal role in ensuring our customers receive exceptional support and fostering strong relationships within our team. You will accomplish this by developing world-class B2B partnerships, adhering to industry best practices, and fostering unbeatable customer satisfaction. This role is best suited for someone who is passionate, empathetic, driven, and loves solving complex problems with grace and gusto. We are looking for someone who is outgoing, detail-oriented, works efficiently under pressure, and has an incredible knack for remaining calm and positive in all situations.
Frequently Asked Questions
What is the salary for the Customer Success Team Lead role at promenade?
The listed salary for this Customer Success Team Lead position at promenade is USD 22–31. This is a remote Full time role.
Is the Customer Success Team Lead job at promenade remote?
Yes, this Customer Success Team Lead position at promenade is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Is the Customer Success Team Lead role at promenade full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Success Team Lead role in the Customer Success department at promenade.
Which team or department does the Customer Success Team Lead at promenade belong to?
This Customer Success Team Lead position is part of the Customer Success department at promenade. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Team Lead position at promenade?
Click the "Apply Now" button on this page. You will be redirected to promenade's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Team Lead job at promenade posted?
This Customer Success Team Lead position at promenade was posted on Apr 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Team Lead
promenade · 💰 USD 22–31
You'll be redirected to promenade's official application page on Lever.