Customer Support Specialist
unitq· Operations
About this role
About unitQ
At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels.
Backed by leading investors such as Zendesk, Accel,and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.
About the Opportunity
We’re looking for a Customer Support Specialist who can problem-solve on their feet, gather technical information from nontechnical people, communicate resolutions to nontechnical people in a timely manner, and have excellent follow-through and follow-up skills to design, build, and monitor robust systems for data ingestion, cleaning, and processing. You should also be goal-oriented, highly organized, and a self-starter who works well independently or in a team environment. You will work closely with Operations Leads, Engagement Managers, and engineers.
Frequently Asked Questions
Is the salary disclosed for the Customer Support Specialist position at unitq?
The salary for this Customer Support Specialist role at unitq is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Specialist position at unitq located?
This Customer Support Specialist role at unitq is based in San Francisco, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Specialist role at unitq full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Support Specialist role in the Operations department at unitq.
Which team or department does the Customer Support Specialist at unitq belong to?
This Customer Support Specialist position is part of the Operations department at unitq. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Specialist position at unitq?
Click the "Apply Now" button on this page. You will be redirected to unitq's official application portal hosted on lever where you can submit your application directly.
When was the Customer Support Specialist job at unitq posted?
This Customer Support Specialist position at unitq was posted on Jan 26, 2022. Apply as soon as possible — early applications are often reviewed first.
Customer Support Specialist
unitq
You'll be redirected to unitq's official application page on Lever.