Director of Sales Operations

At Trackforce, we are transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection. We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact. At Trackforce, we operate in both hybrid and remote models, offering flexibility to balance in‑office collaboration with WFH. This approach allows our teams to stay connected while maintaining autonomy and work‑life balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software. We are seeking a proven Director of Sales Operations to lead and evolve our global sales operations function.   This is a high-impact, player-coach role. The individual in this position will be expected to both define strategy and execute, rolling up their sleeves to solve problems, build scalable processes, and bring discipline to how we run the business. This is not a purely strategic role; it requires someone who is comfortable working in the details while simultaneously driving cross-functional alignment at the leadership level.  This role will partner closely with Sales leadership and Finance to improve forecasting, drive performance visibility, and build the operational infrastructure required to scale. Over time, this leader will also build and develop a high-performing Sales Operations function.