Service Manager
sila· HVAC Service
About this role
Service Manager
Operations & Customer Experience HVAC | Plumbing | Electrical
Role Overview
The Service Manager is the operational heartbeat of our service departments. This role goes beyond traditional field oversight — it’s the connective tissue between the customer experience, the scheduling board, the technician team, and the financial close process. Equal parts coach, dispatcher, communicator, and administrator, the Service Manager ensures that every job gets on the board, every customer gets a great experience, and every dollar gets captured.
This role owns both the people side (coaching, performance, team development) and the operational side (scheduling, AR, job batching, commissions) — making it one of the most impactful positions in the branch.
Compensation: $90,000-$110,00 base + performance bonuses up to 15% of base
Frequently Asked Questions
What is the salary for the Service Manager role at sila?
The listed salary for this Service Manager position at sila is USD 90K–115K. This is an Full time role.
Where is the Service Manager position at sila located?
This Service Manager role at sila is based in Norwalk, CT. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Manager role at sila full-time or part-time?
This is listed as a Full time position. It is posted as a Service Manager role in the HVAC Service department at sila.
Which team or department does the Service Manager at sila belong to?
This Service Manager position is part of the HVAC Service department at sila. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Manager position at sila?
Click the "Apply Now" button on this page. You will be redirected to sila's official application portal hosted on lever where you can submit your application directly.
When was the Service Manager job at sila posted?
This Service Manager position at sila was posted on Jun 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Manager
sila · 💰 USD 90K–115K
You'll be redirected to sila's official application page on Lever.