Project Concierge
windowsbyrba· San Francisco
About this role
Project Concierge
Renewal by Andersen - San Francisco
Renewal by Andersen is the custom division of Andersen windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
The Project Concierge is responsible for supporting our projects by communicating with our customers, managing schedules for our projects, and resolving issues. We're looking for someone with exceptional customer service and multi-tasking skills that thrives in a fast-paced environment. This position will be assisting our Installation Managers with customer service and scheduling.
Primary Responsibilities:
- Responsible for the coordination and all administrative functions related to the entire installation process
- Acts as the primary contact for customers, installer, field personnel, and all other parties
- Maintain consistent customer touchpoints throughout various project milestones.
- Provide updates to internal and external stakeholders on project status and timeline.
- Resolve customer complaints regarding product and service, engaging other departments when needed (i.e., sales, ordering, measuring staff).
- Schedule an installation date and provide reminders for installation (space needed, remove security systems, safety for lead, etc.) when necessary.
Qualifications:
- 3-5 years of customer service experience
- Attentive, motivated, and organized
- Excellent oral and written communication skills.
- Strong computer proficiency in Microsoft Office and Microsoft Windows
- Flexibility and demonstrated ability to adapt well in a fast-paced environment.
- Ability to work independently to meet strict deadlines
Compensation and Benefits package:
- $26-28 hourly
- Professional growth
- 401K plan with a company match
- Medical, vision, dental, and life insurance
- Vacation, sick, and holiday pay
- Student Loan Repayment Program
Schedule:
- 9:00am-5:30pm, 40 hours/week
- Onsite in our Hayward office
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
#LI-DNI
Frequently Asked Questions
Is the salary disclosed for the Project Concierge position at windowsbyrba?
The salary for this Project Concierge role at windowsbyrba is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Project Concierge position at windowsbyrba located?
This Project Concierge role at windowsbyrba is based in Hayward, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Project Concierge role at windowsbyrba full-time or part-time?
This is listed as a Full Time position. It is posted as a Project Concierge role in the San Francisco department at windowsbyrba.
Which team or department does the Project Concierge at windowsbyrba belong to?
This Project Concierge position is part of the San Francisco department at windowsbyrba. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Project Concierge position at windowsbyrba?
Click the "Apply Now" button on this page. You will be redirected to windowsbyrba's official application portal hosted on lever where you can submit your application directly.
When was the Project Concierge job at windowsbyrba posted?
This Project Concierge position at windowsbyrba was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Project Concierge
windowsbyrba
You'll be redirected to windowsbyrba's official application page on Lever.