Helpdesk Lead
go-cloudforce· Internal IT
About this role
Job Title: Helpdesk Lead
Location: National Harbor, MD (Hybrid)
Type: Full Time
Compensation: $60,000 to $80,000 DOE Annually
Please note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Are you the person your team tags when all else fails - the one who actually enjoys untangling the gnarliest tech problems? If diving deep into a mystery incident, building slick ServiceNow automations, and being the last line of defense sounds like your idea of a great day, we want to hear from you. This isn't your average helpdesk role - Tier III is where the real puzzle-solving happens, and we're looking for someone who thrives under pressure, thinks outside the ticket, and isn't afraid to break (and fix) things in the name of progress.
Frequently Asked Questions
What is the salary for the Helpdesk Lead role at go-cloudforce?
The listed salary for this Helpdesk Lead position at go-cloudforce is USD 60K–80K. This is an Full Time role.
Where is the Helpdesk Lead position at go-cloudforce located?
This Helpdesk Lead role at go-cloudforce is based in National Harbor, Maryland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Helpdesk Lead role at go-cloudforce full-time or part-time?
This is listed as a Full Time position. It is posted as a Helpdesk Lead role in the Internal IT department at go-cloudforce.
Which team or department does the Helpdesk Lead at go-cloudforce belong to?
This Helpdesk Lead position is part of the Internal IT department at go-cloudforce. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Helpdesk Lead position at go-cloudforce?
Click the "Apply Now" button on this page. You will be redirected to go-cloudforce's official application portal hosted on lever where you can submit your application directly.
When was the Helpdesk Lead job at go-cloudforce posted?
This Helpdesk Lead position at go-cloudforce was posted on Mar 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Helpdesk Lead
go-cloudforce · 💰 USD 60K–80K
You'll be redirected to go-cloudforce's official application page on Lever.