Service Desk Manager
centuria· Proposal
About this role
Job Title: Service Desk Manager
Location: Alexandria, Virginia
Company/ Program Description:
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.
Job Responsibilities:
- Responsible for overall project management of complex, multi-task IT contracts.
- Plans, organizes and manages groups of employees engaged in various technical duties.
- Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources
- Coordinates approved task order
-Establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production
-Provides the customer representatives the status and activities of personnel covered under contract
-Responds to administrative or technical requests from the customer representative
- Applies continuous evaluation and control measures; works without supervision.
Job Requirements:
- Holds ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager is preferred.
- The manager shall demonstrate five (5) years of successful leadership or equivalent experience.
- BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent.
Frequently Asked Questions
Is the salary disclosed for the Service Desk Manager position at centuria?
The salary for this Service Desk Manager role at centuria is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Desk Manager position at centuria located?
This Service Desk Manager role at centuria is based in Alexandria, VA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Desk Manager role at centuria full-time or part-time?
This is listed as a Proposal position. It is posted as a Service Desk Manager role in the Proposal department at centuria.
Which team or department does the Service Desk Manager at centuria belong to?
This Service Desk Manager position is part of the Proposal department at centuria. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Desk Manager position at centuria?
Click the "Apply Now" button on this page. You will be redirected to centuria's official application portal hosted on lever where you can submit your application directly.
When was the Service Desk Manager job at centuria posted?
This Service Desk Manager position at centuria was posted on Mar 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Desk Manager
centuria
You'll be redirected to centuria's official application page on Lever.