Receptionist | Lumino Wellington Oral | Fixed Term, Full Time

Company Description

At Lumino we’re proud to be New Zealand’s largest dental network, with over 120 practices nationwide. Our teams are passionate about delivering exceptional patient experiences and high-quality clinical care.

Lumino Wellington Oral is looking for a friendly, professional, and organised Receptionist to join the team on a full-time fixed-term basis. This is a great opportunity to work in a supportive healthcare environment where your customer service and administrative skills will be highly valued.

Job Description

As the first point of contact for our patients and visitors, you will play an important role in creating a welcoming and efficient experience for everyone who walks through our doors.

Key Responsibilities

• Greeting patients and visitors with a warm and professional manner
• Managing the reception area to maintain a welcoming environment
• Answering and directing phone calls promptly and courteously
• Scheduling and managing patient appointments using dental practice management software
• Maintaining accurate patient records and administrative documentation
• Processing patient check-ins and check-outs, including payments where required
• Providing administrative support to the clinical team
• Managing patient enquiries with empathy and professionalism
• Maintaining a clean, organised, and hygienic reception area
• Performing accurate data entry and general administrative duties
• Supporting the smooth day-to-day running of the practice

Hours for this role : 

• Mondauy to Friday : 08:00am to 05:00pm ( 30Min unpaid break) 

Qualifications

• Previous reception or administration experience preferred
• Experience in a healthcare or dental environment is advantageous
• Strong communication and interpersonal skills
• Excellent organisational and time management abilities
• Professional presentation and a positive attitude
• Confident using computers and data entry systems
• Ability to multitask in a fast-paced environment
• Reliable, proactive, and team-oriented
• A patient-focused and customer-service driven approach

Additional Information

Why You'll Love Working with Us:

• Tight-Knit Team: Be part of a supportive and collaborative team focused on delivering exceptional patient care
• Supportive Manager: Our manager is committed to helping you grow and succeed, offering guidance and support
• Positive Work Culture: Enjoy a friendly and encouraging work environment where your contributions are valued
• Career Progression: Opportunities for development within the Abano Healthcare network
• Great Work/Life Balance: No late nights or weekends, just a fulfilling and balanced role

Applying with Us? Here’s What to Expect!

Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and we’ll be in touch to keep the process moving quickly.

Check your inbox—we’re excited to connect with you!

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We welcome individuals from all backgrounds and believe diversity drives innovation and success. Join us in creating a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.

Maven Dental Belconnen, proudly part of the Abano Healthcare Network.