Receptionist | Lumino Burton & Brown | Full Time, Fixed Term

Company Description

At Lumino we’re proud to be New Zealand’s largest dental network, with over 120 practices nationwide. Our teams are passionate about delivering exceptional patient experiences and high-quality clinical care.

Lumino Burton & Brown is looking for a friendly, professional, and organised Receptionist to join the team on a full-time fixed-term basis for 5 weeks. This is a great opportunity to work in a supportive healthcare environment where your customer service and administrative skills will be highly valued.

Job Description

Receptionist – Fixed-Term (5 Weeks)

As the first point of contact for our patients and visitors, you will play an important role in creating a welcoming and efficient experience for everyone who walks through our doors.

Key Responsibilities

• Greeting patients and visitors with a warm and professional manner
• Managing the reception area to maintain a welcoming environment
• Answering and directing phone calls promptly and courteously
• Scheduling and managing patient appointments using dental practice management software
• Maintaining accurate patient records and administrative documentation
• Processing patient check-ins and check-outs, including payments where required
• Providing administrative support to the clinical team
• Managing patient enquiries with empathy and professionalism
• Maintaining a clean, organised, and hygienic reception area
• Performing accurate data entry and general administrative duties
• Supporting the smooth day-to-day running of the practice

Hours for this role: 

• Monday: 08:30am - 05:30pm
• Tuesday: 08:30am - 05:30pm
• Wednesday: 08:30am - 05:30pm
• Thursday: 08:30am - 05:30pm
• Friday: 08:30am - 05:00pm

Qualifications

• Previous reception or administration experience preferred
• Experience in a healthcare or dental environment is advantageous
• Strong communication and interpersonal skills
• Excellent organisational and time management abilities
• Professional presentation and a positive attitude
• Confident using computers and data entry systems
• Ability to multitask in a fast-paced environment
• Reliable, proactive, and team-oriented
• A patient-focused and customer-service driven approach

Additional Information

Ready to apply?
We’d love to hear from you! Submit your resume and a brief cover letter telling us why you’d be a great fit for our team.

Applying with Us? Here’s What to Expect!

We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.

Check your inbox—we’re excited to connect with you!