People Operations Lead

The business 

We’re an AI-native, human-led business built to help clients reimagine, reinvent, and lead their markets into the AI era.  We bring the imagination, intellect and market insight, execution smarts, and adaptive approach to collaboration required to help leaders deliver real change. 

Through our consulting practice, we work with clients in central Government, health and care, education – and increasingly with enterprise clients – across a combination of sophisticated strategy, innovation, transformation, and capability-building engagements. 

Through A WORKS we collaborate with thought leaders, innovators, and AI-specialist developers to tackle the biggest problems we face in public service, health and education – setting aside the consulting commercial model to work in whatever ways best solve the problem. 

In partnership with our AI-specialist development team, we’re building innovative new tools that will transform our clients’ organisations and customer experiences – some for clients on a consulting basis, some through A WORKS that we will take to market as products. 

We are a business powered by the passion, grit, insight, intellect, and execution-smarts of our people: a tightly knit team of market experts, willing to challenge market convention, and our colleagues, in pursuit of the transformational change we believe is possible.  

A dedicated programme management office (PMO), encompassing finance, people, compliance, and tech support, underpins the effective and impactful operation and continued growth of our business.   We’re looking for a people lead to join the PMO. 

Role specification  

The purpose of the role is simple: help us attract, develop, support, and retain the exceptional talent required to realise our strategic ambition.  Working closely with our senior management team, you will be accountable for people-related processes and activities including, but not limited to the following: 

• Shaping and managing candidate attraction and selection activities, including digital and social marketing of vacancies; direct outreach to candidates we want to proactively target; managing the candidate experience and comms; internal coordination of the selection process including organising interviews, assessments, etc. 

• Establishing and managing ‘talent pools’ of above-the-line candidates whom we would like to appoint as and when roles open up through our continued growth; maintaining warm comms with those candidates; making recommendation to the senior management team on which candidates could be aligned to new roles; coordinating final selection processes. 

• Shaping and managing new colleagues’ onboarding – including both formal and compliance activities, and their warm, successful, landing in the business.  This will include coordinating regular induction sessions for new colleagues and supporting those who join us in between those structured programmes to get what they need before the next series comes around. 

• Timely, compliant, and impactful delivery of people-related policies and processes including e.g. probationary reviews; development coaching / line management activities across the business; coordinating staff engagement activities including the staff forum, regular engagement surveys, and other collaboration between leadership and staff. 

• Supporting the senior management team, and staff forum, to shape the culture our strategy requires through a rolling series of considered, tangible, actions which encourage colleagues to engage with and support delivery of our goals – not least by acting in a manner which is consistent with, and furthers, our values. 

• Shaping and managing delivery of our investment in staff development, including external training and networking activities which we support colleagues to build their expertise in our markets and proposition areas; and management of colleagues’ personal development budgets – driving engagement, spend, and impact for our people and the business. 

• Coordinating formal performance review and reward processes, including particularly the facilitation of colleagues providing each other with candid, actionable, feedback that will help them develop and deliver for the business.  This includes both facilitation of the formal end of year process – and constant encouragement and challenge through the year. 

• Other people-related activities as required to deliver our strategy – and active support for the wider PMO team, likely including support for some activities which do not relate directly to the people ‘brief’ but which do support the impactful operation and growth of our business. 
  

Working location 

At least four days a week in our Farringdon HQ. 

Package 

Basic salary £40-50k depending on experience and expertise. 

Up to 20% bonus based on firm and individual performance.  

27 days’ annual leave, rising to 30 through performance. 

Personal development budget of £2.5k p.a. 

Private medical and dental insurance.   

4% pension contributions.