Key Account Manager (E-Commerce) Singapore

Company Description

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets.

Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons, which includes Moccona, OldTown and Super  in Singapore.  In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees.

Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com

Job Description

As a Key Account Manager (E-Commerce) for Singapore, you will manage day-to-day commercial operations across all online channels. You will drive strategic initiatives to maximize business performance and build strong partnerships with key stakeholders.

Key Responsibilities 

• Drive assortment expansion, pricing strategy, and promotional effectiveness
• Negotiate commercial terms, visibility investments and campaign participation
• Manage day-to-day Singapore commercial operations across all online channels
  Conduct stock forecasting and collaborate closely with the supply chain team
• Drive visibility and promotional planning to maximize performance during key events such as Double Digit Day and Campaign Day
• Collaborate with the Regional E‑Commerce team to adapt and leverage regional strategies, tools, and playbooks for local eCommerce execution
• Share market insights and sales performance data with regional partners
• Implement and localize best practices across platforms
• Build effective working relationships with online retailers, e-commerce enablers, and internal stakeholders
• Identify new business opportunities with platform owners and operational improvements with e-commerce enablers
• Lead the execution of JDE eCommerce Fundamentals
• Deliver business KPIs including volume, gross profit, on-time wholesale cost, and market share targets

Qualifications

• At least 5 years of experience in eCommerce sales development, including account management, content execution, and marketplace/3rd‑party partner management
• Experience in Beverage, Food, or FMCG within a digital environment and/or eCommerce marketplace platforms
• Strong commercial acumen with a proven ability to win in eCommerce channels
• Entrepreneurial mindset with strong curiosity, ownership and a consumer-first approach
• Strong ability to collaborate effectively across functions and with partners, leveraging diverse strengths to deliver results

Additional Information

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.