Technical Support Intern

Company Description

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Job Description

Roles & Responsibilities:

• Handling support tickets;
• Perform platform monitoring and code analysis to fix errors and respond to tickets.

Qualifications

What does it take to join our Internship Program?

• Be studying a degree in Information Systems, Systems Analysis, IT Management or related, from the 2nd year onwards;
• SQL Server at basic level;
• Javascript at a basic level;
• C# at a basic level;
• Excel at a basic level;
• Intermediate level programming logic;
• English and Spanish will be differentials;
• Availability to work 30 hours per week during business hours;
• Availability for a hybrid work model.

Additional Information

Benefits & Perks:

• Health and Dental Plan;
• Transportation vouchers;
• Meal and Food Voucher;
• Totalpass;
• Paid rest;
• Life insurance;
• Flexible benefit;
• Access to Discount Portals;
• Access to a behavioral training platform;
• Employee Assistance Program for psychological issues, financial, legal and social security guidance;
• Day Off in the birthday month;
• Day Off due to time spent at home;
• Reduced workload on official exam days;
• Possibility of implementation;
• Possibility of extending the internship.
• Vacancy based in São Caetano do Sul/SP (hybrid model);
• Start date scheduled for August/2024.

What You’ll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes
• Career development and mentorship
• A flexible, remote-friendly company with personality and heart

Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.