Sales Associate

ikanoretail· Sales & Commercial
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📍 Pulau Pinang📍 Simpang Ampat📍 Simpang Ampat, Pulau Pinang, Malaysia📍 myFull time

About this role

Company Description

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my

Job Description

  • Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
  • Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
  • Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
  • Lead/support the implementation of planned commercial activities involving your department throughout the store.
  • Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
  • Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
  • Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

Qualifications

  • Willing to work on shifts, weekends and public holidays.
  • Business-minded and result-driven with a customer focus.
  • Experience of working in a customer- and commercial-oriented business.
  • Experience of working in a fast-paced environment, customer-focused and service industry.
  • Confident in approaching and talking to people in a proactive manner.
  • Interest in people’s everyday life at home and home furnishing.
  • Good personal discipline, meticulous and excellent attention to detail.

Additional Information

We hire based on our values. Watch the video and answer the following question in your application:

How do you contribute to the trust and transparency in your team? Why is it important to trust each other?

Please apply by 14-June-2026.

Videos To Watch

Frequently Asked Questions

Is the salary disclosed for the Sales Associate position at ikanoretail?
The salary for this Sales Associate role at ikanoretail is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Associate position at ikanoretail located?
This Sales Associate role at ikanoretail is based in Pulau Pinang, Simpang Ampat, Simpang Ampat, Pulau Pinang, Malaysia, my. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Associate role at ikanoretail full-time or part-time?
This is listed as a Full time position. It is posted as a Sales Associate role in the Sales & Commercial department at ikanoretail.
Which team or department does the Sales Associate at ikanoretail belong to?
This Sales Associate position is part of the Sales & Commercial department at ikanoretail. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Associate position at ikanoretail?
Click the "Apply Now" button on this page. You will be redirected to ikanoretail's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Sales Associate job at ikanoretail posted?
This Sales Associate position at ikanoretail was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Associate
ikanoretail
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