About this role

Company Description

Job Description

Responsibilities include, but are not limited to the following:

1. Assist in the resolution of tenancy problems; respond to complaints; collect rent and rent arrears.
2. Interview residents; investigate, and verify information obtained.
3. Inform tenants of Housing Authority rules, regulations and requirements.
4. Perform income and employment verifications for the purpose of rent determination.
5. Conduct field visits for rent collection/home visits regarding housekeeping concerns/window guards/air condition surveys, etc.
6. Perform rentals and complete annual/interim reviews.
7. Perform case reviews and/or process lease renewals/contract rent changes.
8. Attend administrative hearings.
9. Make court appearances.

NOTE: Assignments will be made throughout the Borough of Manhattan.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

https://bit.ly/55aProgram

Additional Information:
1. For NYCHA employees: these positions are open as a promotional opportunity only. They are not open on a direct transfer (lateral) basis.
2. For NYCHA employees: employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

HOUSING ASSISTANT (HA) - 80201

Qualifications

A baccalaureate degree from an accredited college; or

An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or

A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in โ€œ1โ€ above; or

A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Frequently Asked Questions

Is the salary disclosed for the Housing Assistant position at cityofnewyork?
The salary for this Housing Assistant role at cityofnewyork is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Housing Assistant position at cityofnewyork located?
This Housing Assistant role at cityofnewyork is based in NY, New York City, New York City, NY, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Housing Assistant role at cityofnewyork full-time or part-time?
This is listed as a Full time position. It is posted as a Housing Assistant role at cityofnewyork.
How do I apply for the Housing Assistant position at cityofnewyork?
Click the "Apply Now" button on this page. You will be redirected to cityofnewyork's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Housing Assistant job at cityofnewyork posted?
This Housing Assistant position at cityofnewyork was posted on May 27, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Housing Assistant
cityofnewyork
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