Senior Account Manager - Business Information Services

Company Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, SingleRisk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

At Coface, You will:

• Increase the value of the services bought by the allocated portfolio of clients according to the company’s targets;
• Propose and negotiate renewals taking into account the renewal & pricing rules in place;
• Engage in upsell and cross-sell opportunities to increase the contract value;
• Engage in specific account management tasks such as welcome visit, periodic visits and calls and renewal/upsell actions, based on the calendar agreed with the team leader;
• Offer support to customers regarding their contract (explaining contract terms, explain the working procedure, represent the clients’ interests inside Coface);
• Follow up with clients on actual usage of the services acquired and work with them to improve this indicator;
• Update the specific CRM applications;
• Provide reports and information regarding the portfolio managed;
• Prepare presentations, graphs and analytical reports as required;

Qualifications

We want You because you are:

• Experienced: you have 5-6 years in a similar position, particularly in finance, B2B sales or service-based industries.
• With a university degree (preferably in economics) and Business Level English practice;
• High level of business acumen  and  commercial awareness, with strong understanding of  financial services and corporate client needs.
• Possess the following key skills: strategic sales & business development thinking, negotiation, analytical thinking, results driven oriented person,
• Passionate about Sales: it is in your DNA building connections and achieving results.
• Resilient: you can handle competitive markets and keep pushing forward.
• Curious and adaptable: you are eager to learn new products and ready to innovate when faced with challenges.
• Customer-Centric: you excel at networking and effective communication, focusing on long-term client satisfaction.
• Independent and self-motivated person;
• Want to be valuable part of young and growing international team;
• Looking for long term employment engagement;
• Owner of a category B driver’s license - required, as you will be travelling outside the city

Additional Information

 Here you'll find:

• Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information, risk management, trade credit insurance, finance, and operational decision-making.
• Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
• A stable monthly salary, plus an attractive bonus system;
• Standard working hours (Mon-Fri);
• Possibility for remote work (Home office), with the provision of the necessary technical equipment (Hybrid office attendance);
• Convenient and communicative location - we are inform near of the biggest mall in the capital - Paradise Mall, only 1 minute away from a Metro-station and other types of public transport;
• Regular and interesting team building activities;
• Fully paid annual public transportation card;
• 102.36 Euro monthly food vouchers;
• Sports card at preferential price;
• Learning opportunities: regular professional training and courses, foreign language platform (Speexx);
• Free additional health insurance for our employees with coverage above average;

Does that sound interesting to you? Then do not hesitate and send us your CV and we will contact you if your description matches the vision for our next future Superstar!