Telemarketing Specialist - Business Information

Company Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, SingleRisk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

At Coface, You will:

• Contact potential customers to schedule meetings for the Field Sales Team.
• Need to inform them about the company's products & services.
• Need to have a professional discussion with a decision point in the company.
• Enter and update customer information in the database.
• Need to include the meeting in Outlook calendar for both colleague and potential client.
• Carry out the activity according to the company's internal policies.
• Keep records of calls and note useful information.
• Need to offer support to the Field Sales Team regarding administrative tasks.
• Learn details about our products.
• Meet company expectations for excellent customer service.
• Address any questions or issues customers may have.
• Achieving monthly target that consists of number of scheduled meetings for Sales Manager (face to face and Teams meetings) and contacting 30 companies each day.
• Commit to departmental and individual KPI/ goals that may vary.

Qualifications

We want You because are?

• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Good negotiation skills with the ability to resolve issues and address complaints.
• Excellent knowledge of English.
• Typically, 2 years of experience, preferably in Telesales field /
• Completed university degree.

Additional Information

Here you'll find:

• Career growth opportunity in a global scale company: you will  gain knowledge in business information, risk management, finance, and operational decision-making.
• Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
• Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
• Benefits: food vouchers, teambuildings, additional health insurance with above average coverage, snacks in the office and others.
• Central location - new and modern office only 1 min away from a Metro station and other public transport.
• Learning opportunities: regular professional training and courses, language courses in Speexx.
• Great working environment comprised of helpful and positive colleagues and professional and correct attitude from the Management.

At Coface Bulgaria, we value curiosity, drive, and innovation. If this resonates with you, JOIN  US!