[Tan Phu] Business Analyst

Company Description

Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in agroscience Contract Research services. It is also one of the global independent market leaders in genomics and in the support of clinical studies, as well as in BioPharma Contract Development and Manufacturing. In addition, Eurofins is one of the key emerging players in specialty esoteric and molecular clinical diagnostic testing in Europe and the USA. With over 65,000 staff across a network of independent companies in 60 countries and operating over 950 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods for evaluating the safety, identity, composition, authenticity, origin and purity of biological substances and products, as well as for innovative clinical diagnostics. The objective of Eurofins companies is to provide their customers with high-quality services, accurate results on time and expert advice by their highly qualified staff.

Comprehensive services and unmatched expertise

Eurofins believes it is also a worldwide scientific leader in most of its fields of activity. Through research and development and acquisitions, the Group draws on the latest developments in the field of biotechnology and analytical chemistry to offer its clients unique analytical solutions and the most comprehensive range of testing methods.

A commitment to top quality

The Eurofins Group is committed to provide the highest quality services, accurate results in time and expert advice by its highly qualified staff. The reliability and accuracy of its data help customers make adequate decisions and meet their increasingly stringent quality and safety standards and the expanding demands of regulatory authorities around the world.

Permanent innovation and support by the market leader

Few testing laboratories can combine the level of expertise, technological leadership, attention to quality and customer service that have made Eurofins the global leader in many of the fields where it is active. Large investments in innovation, technology, IT and logistics and very large sample volumes ensure that customers enjoy high standards of quality at reasonable prices.

Job Description

• Work closely with stakeholders from different departments to gather, clarify, and manage business and functional requirements.
• Translate business needs into clear functional specifications, user stories, process diagrams.
• Evaluate business value, prioritize requirements and features based on business objectives.
• Monitor, track, and validate new features after release; provide documentation and user training when necessary.
• Support issue analysis, root cause investigation, and resolution related to the product ecosystem.
• Define, track, and ensure the accuracy of business and operational metrics for stakeholders.
• Aggregate data and create insightful reports and dashboards to support operational and strategic decision-making.
• Perform additional tasks as assigned by management.

Qualifications

• 2-4 years of experience as a Business Analyst or in a similar role.
• Solid problem-solving mindset with a holistic view of business operations.
• Proven ability to analyze complex workflows and design scalable, efficient solutions.
• Strong stakeholder management and communication skills.
• Knowledge in business process modeling using BPMN, flowchart diagrams, or equivalent standards.
• Knowledge of system architecture and solution design; knowledge of SQL is a plus.
• Proficiency in Excel and data analysis; experience with Power BI or other BI tools is a plus.
• High adaptability with the ability to quickly learn new domains, products, and industries.

Additional Information

Trình độ học vấn, chuyên ngành (Education Background, Major):   BA or above

Trình độ ngoại ngữ (Foreign Languages Skills):     Proficiency in all four English skills is mandatory