Experienced Dental Office Manager
About this role
✦ Experienced Dental Office Manager — Concierge Dental Group ✦
📍 Clarence · North Buffalo · Orchard Park · West Seneca · Williamsville
If you’re an experienced dental office manager, you know the difference between running a single office and running one inside a five-location group. We’re hiring for the second one — and for the kind of operator who’s ready for it. 💼
🦷 Who we are
Concierge Dental Group is dentist-founded and owner-operated — five offices across Western New York. Proudly local, not a corporate chain reporting to another state. Modern, fully digital, AI-assisted — and a team with genuine personality. High standards, zero stuffiness. 😄
🌟 What managing here actually looks like
- You own the office — daily operations, team performance, patient experience, scheduling, financial KPIs. The P&L lives at your desk.
- You lead a real clinical and administrative team — assistants, hygienists, coordinators, front office, and providers — and you set the tone
- You have a direct line to the dentist-owner and executive team. Decisions don’t disappear into a corporate office in another state.
- You’re part of a peer group of managers across five offices — never isolated in a silo
- Real trajectory — strong managers grow into regional, multi-location, or executive operations roles inside the group
✅ What we’re looking for
- 3–5+ years in a dental office, including direct management or supervisory experience
- Proven ability to lead a team to operational, patient-experience, and financial goals
- Strong command of dental billing, coding, insurance, A/R, and the real financial mechanics of a practice
- Proficiency with practice-management software (Open Dental, Eaglesoft, or similar)
- Familiar with HIPAA, OSHA, and dental compliance
- Calm, confident, and professional — the team takes its tone from you
💙 Compensation & benefits
- $72,000–$85,000 salary, depending on experience, plus a performance bonus
- Health, dental, vision & 401(k)
- Paid time off and continuing-education support
- The team and schedule to actually use your PTO
🤝 The honest part
We’re a growing five-location group intentionally building one cohesive team across all of our offices. This past year we brought in dedicated executive leadership focused on team development, communication, and how our offices work together. We’re not done. We’re still building. If you’d rather help build something than arrive somewhere already finished — and lead a real team while you do it — we’d like to meet you.
📨 How to apply
Hit Apply, or send your resume and a short note on why this role fits to alisondiana@conciergedentalgroup.com.
The smile for me — just dial 3. 📞
Concierge Dental Group is an equal-opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.
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