Event Ambassador

Reporting To:          Manager, Retail Operations

Purpose:                     To support the retail team by leading on-site operations, selling BCPF branded merchandise while positively representing the Foundation and building brand awareness, and help streamline behind-the-scenes tasks

Location:                     Greater Vancouver area

Term:                        June 30                 Orientation | Training | Setup

                                  July 1 - Aug 31       On-site

Status:                     Temporary

Overview:

The BC Parks Foundation is the official charitable partner and conservation financing mechanism to British Columbia’s world-class system of parks and indigenous protected areas. Our role is to build a diverse and active community of support. Our mission is to create the greatest system of parks and indigenous protected areas in the world.

Role Summary:

We are hiring two Event Ambassadors to support our Retail Operations team during the busy summer event season. The successful candidates will lead on-site operations and help streamline behind-the-scenes tasks. Under the supervision of the Manager, Retail Operations, they will help organize booths at various events, such as the Shipyards Night Market in North Vancouver. They will raise funds through sales of BCPF branded merchandise and represent the brand with strong customer service and product knowledge.

This hands-on role is ideal for someone energetic, organized, and customer-focused, ready to help us shine in person and behind the screen.

Responsibilities: 

The Event Ambassador will perform the following duties:

Events (primary weekend shifts)

• Set up, staff, and tear down booth at scheduled markets and festivals
• Represent the brand with strong customer service and product knowledge
• Share information with visitors and answer questions about BCPF programs
• Complete end-of-day tasks: closing out, transporting materials (as needed)
• Post-event mornings: unpack, organize gear, assist with sales reporting, feedback tracking and reporting
• Follow safety regulations, including proper lifting procedures and timely reporting of all incidents
• Efficiently and accurately process sales of retail merchandise
• Collect payments via cash, debit and credit, issue receipts and change
• Manage float and ensure cash is balanced at the end of each shift
• Ensure the BCPF booth is attractively stocked and maintain inventory counts

Logistics and inventory (weekday shifts):

• Coordinate with the Manager, Retail Operations on stock levels, replenishments
• Pack and dispatch online orders (courier handling, printing labels)
• Help manage inventory pre- and post-events

Admin and coordination (weekday shifts):

• Assist in completing required weekly forms (security access, permits)
• Help respond to online customer questions, claims, and custom requests
• Support the Retail team in general prep and follow-up duties

Requirements: 

• Strong customer service and verbal communication skills
• Previous retail experience is preferred, but not necessary
• Should be a people person!
• Ability to quickly perform basic math
• Ability to lift occasionally, kneel, squat, move boxes of product, and stand for extended periods
• Flexible availability, especially evenings and weekends
• Fluency in a second language will be an asset
• Must be based in the Greater Vancouver area and able to commute to event locations
• A driver’s license will be required and access to a vehicle is an asset

Work Environment

• This role will require working outdoors (rain, wind or shine!)
• It will require weekend and evening work (markets may run to 10:30pm)
• Light weekday hours for admin, packing, or reporting work (~1-2 days/week)
• A uniform will be provided

Shift Schedules:
We are hiring (2) temporary positions working 30-35 hours per week starting July 1, 2026

Commitment to Equity: 

• Preference may be given to qualified Indigenous candidates or those from or with experience of other diverse cultures (this includes learning and/or applying information and practices of your culture of that of another culture)
• Those identifying as being part of groups which are underrepresented or facing barriers to the labour market are encouraged to apply

CSJ Eligibility:

These roles are being funded by Canada Summer Jobs. To qualify, you must meet the following criteria:

• Be aged between 15 and 30 years old on the start date of the job;
• Have a valid Social Insurance Number (SIN); and
• Be a Canadian citizen, a permanent resident of Canada, or a person who has been granted refugee status in Canada.