Job ID #31849: Trolley Driver

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31849: Trolley Driver
• Union: Non-Union
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on May 27, 2026. 
• Duration: May - September 2026 (Seasonal Position) 
• Vacancy type: This posting is for an existing vacancy (4-5 vacancies). 
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Superintendent, Waterfront Operations, the Trolley Driver operates the Trolley following a designated route and time schedule.  Responsible to safely transport passengers to and from designated points along the Hamilton Waterfront Trail.

GENERAL DUTIES

Safely operate the Trolley following the designated route and time schedule.

Perform pre-trip and post-trip inspections of the trolley to ensure it is in good working order.

Answer passengers’ questions and provide additional information as requested.

Assist passengers with boarding, disembarking, and any other needs they may require.

Promote the waterfront’s services and encourage passengers to provide feedback and reviews.

Maintain a clean and orderly trolley interior.

Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Perform other duties as assigned which are directly related to major responsibilities of the job.

QUALIFICATIONS

1. Must have valid class “C” driver’s license to operate a trolley.  Previous demonstrated experience as a bus driver is an asset.
   
2. Must have clean driving record.
   
3. Excellent driving skills, including the ability to maneuver a large vehicle safely in various road and weather conditions.
   
4. Ability to make sound decisions during stressful situations.
   
5. Demonstrated strong customer service skills with a friendly and professional demeanor.
   
6. Strong customer service skills with a friendly and professional demeanor.
   
7. Ability to work flexible hours, including weekends, evenings, and holidays.
   
8. Possess and maintain current certification in “Standard” First Aid with CPR Level “C” or be able to obtain within 60 days of employment.  (This must be clearly identified on your resume.)  All “Standard” First Aid certificates must be issued by a training agency recognized by the Workplace Safety Insurance Board (WSIB).  Please refer to the WSIB website www.wsib.on.ca for approved providers.  At time of assessment (which could be as early as days after the posting closes), you will be asked to provide “proof” that you possess the required certificate(s).

HOURS: 0 - 24 per week

NOTE: As a condition of employment, the successful applicant(s) will be required to obtain a satisfactory Criminal Records Check (CRC) at their own expense, prior to beginning work in this location.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.