E2E Partnership and Business Solutions Officer

inetum2· Consulting CS - PT
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📍 Lisbon📍 Lisbon, Lisbon, Portugal📍 ptFull time

About this role

Company Description

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change and accelerate their digital transformation. With more than 27,000 consultants and specialists across 19 countries, the company combines strong local presence with international scale to deliver innovative, high-impact technology solutions.

Job Description

We're looking for a E2E Partnership and Business Solutions Officer who's mission is to be the single point of contact for Corporate Clients, Bank partners such as Fintechs & Startups, or other internal departments needing assistance with client Products and Services within the scope of the department.

Main Tasks:

  • Provide Clients with General product support (e.g: demos, onboarding…) & technical product assistance (e.g: “The setup of my report is wrong”).                  
  • Build a positive relationships, communicate continuously with the Client and other involved parties (Sales, Product Owner,  Supplier…)                                                    
  • Timely report and handle any incidents, complaints and claims according to procedures and policies in place                                                              
  • Take on E2E accountability vis-à-vis the Client, transversal posture across the different departments of the Group (front to back)                            

Qualifications

Technical Skills:

  • CRM/Ticketing Tools (Jira, Zendesk,…)
  • Microsoft Suite (Excel, Powerpoint, Word)
  • Application interfacing (API functional knowledge)

 Language Skills

  • English
  • French 
  • Any other language is a plus                                                                                                  

Soft Skills:

  • Attention to rigor
  • Critical thinking, Client focused, analytical ability
  • Ability to manage / facilitate a meeting, committee, training
  • Business skills: compliance knowledge
  • Skills underlining Incident management

Additional Information

 

 

 

Frequently Asked Questions

Is the salary disclosed for the E2E Partnership and Business Solutions Officer position at inetum2?
The salary for this E2E Partnership and Business Solutions Officer role at inetum2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the E2E Partnership and Business Solutions Officer position at inetum2 located?
This E2E Partnership and Business Solutions Officer role at inetum2 is based in Lisbon, Lisbon, Lisbon, Portugal, pt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the E2E Partnership and Business Solutions Officer role at inetum2 full-time or part-time?
This is listed as a Full time position. It is posted as a E2E Partnership and Business Solutions Officer role in the Consulting CS - PT department at inetum2.
Which team or department does the E2E Partnership and Business Solutions Officer at inetum2 belong to?
This E2E Partnership and Business Solutions Officer position is part of the Consulting CS - PT department at inetum2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the E2E Partnership and Business Solutions Officer position at inetum2?
Click the "Apply Now" button on this page. You will be redirected to inetum2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the E2E Partnership and Business Solutions Officer job at inetum2 posted?
This E2E Partnership and Business Solutions Officer position at inetum2 was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
E2E Partnership and Business Solutions Officer
inetum2
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