INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1

inetum2· Business and Processes Support - SP
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🌍 Remote📍 CDMX📍 Mexico City📍 Mexico City, CDMX, Mexico📍 mxFull time

About this role

Company Description

Somos un grupo internacional de consultoría digital ágil. En la era de la post transformación digital, nos esforzamos por permitir que cada uno de nuestros 27 000 profesionales se renueve continuamente viviendo de manera positiva su propio flow digital.

Cada uno de ellos puede moldear su trayectoria profesional de acuerdo con sus preferencias, emprender de forma práctica para construir junto a sus clientes un mundo más positivo, innovar localmente en 26 países y armonizar su carrera profesional con su bienestar personal.

Job Description

Roles y responsabilidades: Equipo técnico, diferenciado en cuanto a conocimientos por cada perímetro tecnológico, que proporciona soporte y ejecución de las tareas de servicio. Deben tener capacidad solvente para la ejecución de tareas dentro de su área.
o Perfil: La función de gestión de incidentes desempeña un papel en la gestión y coordinación de los esfuerzos de respuesta a incidentes, tanto críticos como no críticos.
o Nivel Educativo requerido: Technical School Degree (medium) o Technical grade degree (medium)
o Experiencia mínima: Experiencia demostrable de al menos 3 años en las áreas técnicas, plataformas, herramientas e idiomas de su perímetro tecnológico.
o Posibilidad de On Call: SI

IT Service Management
Knowledge of Incident, Change and Problem Processes.
Incident Management
Prior experience managing Critical and Major Incidents (min. 3 years exp)

Qualifications

Nivel de ingles avanzado

Additional Information

Frequently Asked Questions

Is the salary disclosed for the INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 position at inetum2?
The salary for this INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 role at inetum2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 job at inetum2 remote?
Yes, this INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 position at inetum2 is remote, with team members based in CDMX, Mexico City, Mexico City, CDMX, Mexico, mx. You can work from home or anywhere in the supported regions.
Is the INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 role at inetum2 full-time or part-time?
This is listed as a Full time position. It is posted as a INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 role in the Business and Processes Support - SP department at inetum2.
Which team or department does the INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 at inetum2 belong to?
This INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 position is part of the Business and Processes Support - SP department at inetum2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 position at inetum2?
Click the "Apply Now" button on this page. You will be redirected to inetum2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 job at inetum2 posted?
This INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1 position at inetum2 was posted on Apr 16, 2026. Apply as soon as possible — early applications are often reviewed first.
INCIDENT & PROBLEM MANAGEMENT ( AVANGRID - GOPTs ) VAC 1
inetum2
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