ServiceNow System Administrator
inetum2· Software Development - PT
About this role
Company Description
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
Job Description
- Manage CMDB health;
- Review the existing configuration: attributes, flow, CIs, Groups, Teams, etc;
- Prepare the CMDB to be able to implement effectively ITSM in ServiceNow;
- Improve business processes and manage continuous improvements projects;
- Propose automation whenever possible;
- Manage Technical documentation;
- Coordinate upgrades and changes to ServiceNow instance;
- Manage permissions and accesses (roles, users and groups);
- Maintain instance performance by regular checkups;
- Troubleshoot day-to-day operations and system issues
- Deploy update sets from non-prod environments;
- Set-up automatic notifications and alerts;
- Set-up and schedule reports;
- Develop and manage standard load template to import data;
- Provide process training to business owners.
Qualifications
- Bachelor’s degree in computer science or equivalent;
- Experience of minimum 5 years on a similar role;
- Proven experience with ServiceNow (configuration, administration, development, management and deployment);
- Strong knowledge on CMDB modules - CMDB configuration, administration and usage;
- Experience in ServiceNow ITSM and workflows;
- Experience with Javascript, HTML, XML and Web services REST, API, SOAP;
- Knowledge in Infrastructure and ITOM;
- ServiceNow CSA Certification and ServiceNow CMDB Fundamentals;
- Knowledge of ITIL best practices;
- Good level of English.
Additional Information
Frequently Asked Questions
Is the salary disclosed for the ServiceNow System Administrator position at inetum2?
The salary for this ServiceNow System Administrator role at inetum2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ServiceNow System Administrator position at inetum2 located?
This ServiceNow System Administrator role at inetum2 is based in Lisbon, Lisbon, Lisbon, Portugal, pt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ServiceNow System Administrator role at inetum2 full-time or part-time?
This is listed as a Full time position. It is posted as a ServiceNow System Administrator role in the Software Development - PT department at inetum2.
Which team or department does the ServiceNow System Administrator at inetum2 belong to?
This ServiceNow System Administrator position is part of the Software Development - PT department at inetum2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ServiceNow System Administrator position at inetum2?
Click the "Apply Now" button on this page. You will be redirected to inetum2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the ServiceNow System Administrator job at inetum2 posted?
This ServiceNow System Administrator position at inetum2 was posted on Apr 16, 2026. Apply as soon as possible — early applications are often reviewed first.
ServiceNow System Administrator
inetum2
You'll be redirected to inetum2's official application page on SmartRecruiters.